Hi, I’m unable to use the software just now. After log in it goes to “create new user profile” and that’s it. Can you check please.
Hi i am having the same error. my colleagues are having this same issue.
Hi, same problem here with me and with my colleagues.
They are aware of the issue and you can see any updates here
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Bonjour, Pareil une erreur de serveur
Hi everyone,
thank you for reaching out, and thank you Alma for sharing the Help Centre article.
We are aware of the current login issue and our technical teams are urgently solving the problem. We will inform you as soon as the issue has been fixed. Updates will be published in this Help Centre article.
We apologize for any inconvenience caused!
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Hello again,
Thanks for your patience. You should now be able to log in, however our Software team is still working to correct other account information that would normally be displayed.
We will continue to add further updates to the service notification in our Customer Help Centre: Service Notifications’.
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