Revit plugin not loading results

Hi Fatemeh! I have added this option to your account for 14 days :slight_smile:. Do let me know if you have any questions.

For users experiencing this issue when importing data into a design:
error on the website:

> Error in reading the file: java.lang.NullPointerException: Cannot get property ā€˜postFile’ on null object

This issue is affecting mostly educational users. We have effected one change for students using this license - One Click LCA Student (International) Business + Carbon Designer 3D.
This error should not occur for students using this license, but if you are experiencing this issue, please report this to support@oneclicklca.com

We are sorry that this is causing inconvenience to you. We are investigating further why this is happening and will resolve at the earliest opportunity.

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Hi Erlend! Thank you for providing us with your feedback. My colleague Simon has posted on this thread with the explanation for this error code. If you still experience issues, could you reach out to our support team?

Hi Abdelhady,

I’ve given you access to load results in the Revit plugin, which should fix the first error you were experiencing. We’re also working on making that error message easier to understand in a future update.

Regarding the second error, my colleague Simon has posted a comment below explaining that we’re looking into it. A temporary fix has been implemented. If you’re still having trouble after this, please let us know or contact our support team.

Hi Steven,

Thank you for following up. Meanwhile, while I am waiting to get the issue resolved with the reading error on the website - can I get access to doing calculations directly in the revit plugin?

Best regards,
Erlend

Hi Erlend,

The issue should now be resolved thanks to a workaround we’ve implemented. I’ve also granted you access to load results in the plugin for 14 days.

You can find information on how to use the plugin in these articles:

Please let me know if you have any questions.

1 Like

Hi Steven, I am also facing the same issue: Error in reading the file: java.lang.NullPointerException: Cannot get property ā€˜postFile’ on null object

How can I solve it?

Thanks for the support,
Mayara.

Hello Steven,
Same happens at this account: Error in reading the file: java.lang.NullPointerException: Cannot get property ā€˜postFile’ on null object

:frowning:

Hello Steven, we are experiencing the same issues with our account when trying to import data in the Cloud : Error in reading the file: java.lang.NullPointerException: Cannot get property ā€˜postFile’ on null object. Also the same error when trying to view the results within the Revit plugin (error 58252).

Hi Mayara,

I’m sorry you’re experiencing the same issue. Could you please tell me at which step of the import process the error occurs? Our developers are investigating it.

Hi there! Thanks for letting us know you’re also having this issue and I’m sorry this happened to you. Since your error seems related to a trial, I’ve escalated it to our developers immediately. I’ve also enabled the option to view results in Revit for your account.

Hello, I am unfortunately facing the same problem when i click ā€œLCA in Cloudā€ in the Revit Plugin. I believe I also have an educational license but I do not know what to do.

I am getting the same error: " Error in reading the file: java.lang.NullPointerException: Cannot get property ā€˜postFile’ on null object", what can I do?

Hi Philip,

Using an educational license should resolve the error you’re encountering. However, I’ve checked your projects and don’t see any currently linked to an educational license.

If you’ve received a license key, please create a project before attempting to import. This will ensure a smooth import process.

Hello Steven, I also face the same problem when I click ā€œLCA in Cloudā€ in the Revit Plugin. I also have an educational license but do not know what to do.

I am getting the same error: " Error in reading the file: java.lang.NullPointerException: Cannot get property ā€˜postFile’ on null object", what can I do?

Hi Steven, I am also facing the same issue: Error in reading the file: java.lang.NullPointerException: Cannot get property ā€˜postFile’ on null object

How can I solve it?
i have a student license, can I get access to doing calculations directly in the revit plugin?
Thanks for the support

Nessrine

Hi Abdishukri,

A minor software update this morning should have resolved the issue for educational licenses. Please let us know if you still experience this issue.

Hi Nessrine,

Hi Abdishukri,

A minor software update this morning should have resolved the issue for educational licenses. Please let us know if you still experience this issue.

Student licenses don’t currently include the ability to load results in Revit.

Hello Mr. Steven,

I think I have the same problem (58252) . Is it possible to add this feature in my account?

Hi Ryan! I’ve added this feature to your account for 14 days.

hello! same error here :frowning: please let me know how to fix! Thanks :smiley: