Hello!
I am trying to go through my trial LCA analysis for a building in Revit plugin and running into next error trying to load the results. the error is the next one:
An error ocurred.
Please repair your installation.
Error Code 58252
After repairing the installation via installer, nothing changes. Is there anything I can do?
Thankful for any kind of help!
Hi Palasha and welcome to the One Click LCA Community!
In order to load results into Revit, you need access to an Expert license or a trial that supports this. I currently do not see this on your projects, is this something you would like to trial?
Regarding the plugin error, I am not familiar with this specific error. However, we generally recommend re-installing the plugin and only using the official download through the Autodesk App Store. If you have the rights in the software to load the results in Revit, and you still get this error, could you let me know which version of Revit you are using?
Hello Steven!
I reinstalled the plugin few times and it is still the same error. The software was installed from Autodesk App Store. If this might be because I don’t have a right trial, I would like to try it out, but I can view results on the webpage still so I am a bit confused with this. I use Revit 2025.
thanks for your assistance!
Hi Palasha,
Apologies for the confusion. The trials always come with results on the web interface however loading results in the plugins can be added after e.g. a demonstration from one of our business developers. I have now added the option for you, could you let me know if it works?
Hi Steven,
Two days ago, I activate the trial version and I’m having the same issue. I get the error code 58252 on Revit. Any suggestions on how to proceed?
Thanks
Hi Mateo! I assume it is for the same reason. I will also add the trial option for Revit results to your account. Can you let me know if you run into any issues?
Hi Steven,
Thanks a lot. Yes, it worked.
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Hello steven!
I’ve run into the same LCA plugin error. I’ve tried re-installing the plugin multiple times already. May you please help me activate the trail on my account.
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Hi Mary,
I hope you had a wonderful holiday season!
My apologies for the delayed reply – our team was operating with a reduced staff over the holidays.
I’ve extended your trial by 14 days and granted you access to the plugin results loading feature. I hope this helps!
Please don’t hesitate to reach out if you have any questions.
Hello Steve,
Happy new year.
Unfortunately, I have the same error with getting the result in the plugin in Revit.
Could you please guide me?
Hi Elham,
Thank you and wishing you a great start to the new year as well!
I have granted you access as well, let me know if you run into any issues.
Hello Steven,
Thank you for your response.
Unfortunately, I lost some days of my account because of my sickness. Could you please extend it and grant my access to the plugin results just for some days?
I would be grateful if it is possible.
Hello!
I could not access to result in Plugin because of the error 58252.
Please help me about fix it.
Thank you.
Hi Elham, I hope you have recovered 
. I have extended your trial with 14 days. Let me know if I can help with anything else.
Hi Payam! I have granted you access, let me know if you have any questions.
Hello,
I hope this email finds you well.
I want to have result reports, but it seems I need to have a commercial licence for it.
Could you please guide me about this?
Thank you. Regards
Hi Elham,
Apologies for the delayed reply. Generating reports indeed requires a commercial license, this is disabled from trials.
If you are interested in getting a commercial license then you can find a list of our local experts here, I would recommend contacting the person who covers your country and they will be able to help you further.
Hello Mr. Steven,
I think I have the same problem (58252) now. Is it possible to add this feature in my account?
Hi,
I am having an issue when using the revit plugin to import data into the LCA website. I get the following error on the website:
Error in reading the file: java.lang.NullPointerException: Cannot get property ‘postFile’ on null object
Is this a known issue?
Hallo Mr. Steven,
I am having an two issue . the first one that i could not access to result in Plugin because of the error 58252.
and the other one when using the revit plugin to import data into the LCA website. I get the following error on the website:
Error in reading the file: java.lang.NullPointerException: Cannot get property ‘postFile’ on null object
Could you please guide me to fix it ?