Hi, I’ve just received a license for LCA, but I’ve had a license for a building, and I would like to switch it for a product license instead. Is it possible to exchange this license?
Hi Thomas,
Thanks for your interest in product LCA licenses. Unfortunately, we don’t currently offer these for free. Product LCA tools rely on licensed data (such as ecoinvent), which necessitates a charge for their use.
Hello I am using a student licence, I could do LCAs until friday 16 of May and now I want to do others LCAs but my licence key doesn’t work anymore and I am 100% sure that it’s same and good one. Could you explain me how to solve my problem. Thank you.
Hey Louis! Which project is giving you trouble with your license key? I noticed all your current projects are connected to the student license.
Yes I deleted it it’s the one named 80 154 When I want to use my licence it doesn’t work and without explanations. Now you can see it.
HI Louis,
I noticed that the current project is associated with One Click LCA Planetary. Please be aware that while Planetary is a free tool available at Free embodied carbon calculator | One Click LCA, projects created within Planetary are not compatible with student licenses.
To use your student license without any issues, you will need to create a new project and activate that with your license key. Please let me know if you encounter any difficulties during this process.
Hello,
I created my account with the correct email, as instructed, but the links in the license email show a “404 Not Found” error.And I haven’t received my license file, so I can’t activate the software.
My Email address: ss24769t@st.omu.ac.jp
Could you please help me solve this?
Thank you very much!
Hi Erlin,
It looks like the link you used led to an outdated page; this has now been update.
Since your request is related to ENVI-met, our support team will respond to you shortly.
Hello I recreated it but without associating it with One Click LCA Planetary and I tried another time to use my licence key but it stills not working. Can you take a look at it please ?
Hi Louis,
It looks like your student license key was updated in April, which is why the key you provided isn’t working anymore. I’ll send you the new key in a private message.
I’ve also gone ahead and activated your project to save you some time.
Hi, I’ve downloaded the software and logged in successfully as instructed, but I still can’t use my license. Do I need any approval or activation from your side? Thanks!
Hi Erlin,
It seems that the license has a machine already registered. If you open your license on oneclicklca.com you can de-register the current machine. You can find the instructions on how to de-register the machine here. Please make sure to close all ENVI-met applications beforehand. Once you’ve de-registered the machine, you can open ENVI-met and log in again. Your machine will automatically be registered and everything should work then.
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Hello. I am a Master’s student based in Nepal, currently working on my research. I attempted to request student access through the application link on your website (Free student license | One Click LCA), but unfortunately, it appears that the “Submit” link is not working. Is there any other way to apply for a student license?
Hi Sneha,
I’m sorry you’re running into trouble with that! I just tested the submission, and it went through for me without issues. Would you mind trying it in a different browser? Also, are you getting any specific error messages when you try to submit?
Hi Steven. It was a browser issue, everything worked when I switched into another browser.
Thanks!
That’s great to hear, thanks for letting me know!
Hi Steven,
I’m experiencing the same issue with my student license — I’m getting the “Could not activate licence, check your licence key” error.
Could you please check my key as well and let me know if it needs updating? I would really appreciate your help.
Thanks in advance!
Hi Mojtaba,
It sounds like your license key might have expired if you received it before April. I’ll send you a new one in a private message here on the forum.
For any other students needing a license key, you can get the latest one directly from our support team by registering for a free license on [this page].