Vanished project

I just did a screen shot of the carbon hero’s benchmark for a report (this is a completed multi-building calculation). Have gone back into One Click and my project is no longer visible! Any experience / thoughts on this? I have a multitude of results Excel dumps so I know I’m not dreaming :-o

Hi Richard,

welcome to our Community! We are sorry to hear that.
Our support team has already replied to your query but if you need anything else, don’t hesitate to reach out.